Why is my Printer Not Printing | Dial 800-982-1268
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Over use is less common, but it can happen in busy offices with shared printers. Paper clips, rubbers, hair bands and other objects fall into printers and cause paper jams surprisingly often. Here are some useful problems and solutions to keep your printer running smoothly.
Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over network correctly.
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